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California Office of the Patient Advocate
“Thank you all for your hard work and dedication! You are all wonderful and we love to see you all when we come. Everyone makes us always feel so welcome. The staff is so kind and understanding. They always greet us warmly on the phone and in person. The nurses are all very helpful and comforting. It makes me feel good knowing I can always call for any reason and I will get a quick response as well as genuine concern. I also love when the nurses call me back a few days later to check on how my kids are feeling. You have a wonderful group of people! Keep up the great work! We appreciate all you do!”
“As usual, everybody I dealt with was cordial and professional. I would like to especially mention Cheryl, who makes you feel at ease and explains what to expect when you check in for your surgery.”
“If it weren't for Dr. Wilmanns and the whole internal medicine staff at Sansum Clinic, I wouldn't be here. She takes the time to listen, she's always very responsive, and she's one of my favorite people. She cares, and it really shows. I've never had a poor experience. She listens, that's what's important.”
“Sansum rocks. Great docs and staff, friendly, very accessible and highest quality care. I've been scolded at, ignored, treated like a hypochondriac, and gotten terrible care elsewhere. Never, ever had a problem at any of the Sansum clinics! I had a really serious problem 2 months ago. Got in to see 4 specialists and traded emails with another all within just a few days! Special kudos to Drs Berger, Young, and Fante! First class and great attitudes.”
“Dr. Simon was very thorough in answering all of my questions. I am fortunate to be able to meet a doctor who loves his job. He is the most relaxed doctor I've met. He makes time to answer all of my questions and I don't feel rushed. I can tell that Dr. Simon truly cares for his patients. He has excellent manners, too!”